Emergency Medical Service

About the Division

Monroe County Fire Rescue provides quality Emergency Medical Services (EMS) to the unincorporated areas of Monroe County from Tavernier to Stock Island and Key West International Airport with dual-certified Firefighter-EMTs and Firefighter-Paramedics.

EMS Billing & Collection

If you require a copy of a Medical Transport Report, Incident Report or Billing Statement, please contact our records office at 305-289-6010. Please be ready to provide your name and the location and date of the incident. For a copy of your transportation report you must complete a Medical Records Request and Release Affidavit (PDF). This can be done in person at Monroe County Fire Rescue Headquarters in Marathon, but must be accompanied by a drivers license or other identification. 

You can also download the form (PDF) and mail it or fax it to us with a notarized proof of identification. There are no charges for records requests. If your bill is currently in collections, please contact our collection agency, Gila Corporation d/b/a Municipal Services Bureau at 800-568-7004. Please be ready to provide your name and date of incident for verification purposes.